I am thinking of starting a company. Many people have cautioned against the perils of going with venture capital. So initially start small and then grow big.
My question: what if I am not able to cater to customer demands. What if there is delay in service which may frustrate them to the end they never return to the company. Apart from that it is also said that, a negative comment spreads faster than a positive one. An example would that be of Deccan360 which have suspended their operations currently.
Would you as a customer do business with the company again which may have failed to fulfill their promises in the past. Think and then answer.