TheRodinhoods

Online restaurants are the new e-commerce stores

Expect to find out about more restaurants where there are no seating places

With the rise of internet in India, there were a lot of e-commerce sites launching.

Every brand started opening their e-commerce stores and the phase was termed as e-commerce boom. Services, like zepo and gharpay, started popping up which aimed to specifically support this boom and make it easy for everyone to run and operate an online store.

The conditions were right, people were getting online and starting to trust sites. Internet penetration was improving, mostly in urban areas, and the likes of redBus and Flipkart made sure people knew how to buy stuff online.

SEO, Ads, and social networks were the main discovery tools used by stores to get new customers and grow. Content marketing was also being taken seriously as it gave them a chance to go viral.

Another thing which worked in e-commerce stores’ favour were the costs of starting up. Suddenly, you didn’t need a place with premium rent in obscure places of the city to sell things, you could get started online for very less amount.

Also, developers in India were available for less than the security deposit of a shop, so being clueless about websites wasn’t a problem.

Rise of Hyper Local

The e-com sites were doing just fine with them delivering all over India, promising a 3, 4, or 7 day delivery.

But a lot of these things changed with the Hyper Local mania.

The biggest change was that a lot of people (outside of institutional funding) started thinking about this internet thing not being only about scale. People started connecting users with local businesses through apps and websites.

While the Hyper Local mania died because of the need to scale and do it as quickly as possible, what it really did help in was to increase awareness that internet can be used for geographically limited area and still make money from it.

To serve the businesses in the hyper local circle, other businesses like runnr and ShadowFax came into picture which handled delivery for you in the city.

So, with payment and ordering handled by a marketplace app (like Swiggy, TinyOwl, or Zomato) and delivery handled by outsourcing through delivery services, it seems fit to see the rise of online restaurants.

These restaurants aren’t like your typical restaurants, where you book a table and go to eat, but more like dominos without any outlets.

DeThaali.com is one such restaurant that I discovered. Our cook once bailed on us, and we had to order food. I opened TinyOwl and there it was, a restaurant with the name “DeThaali.com”.

I opened it and saw that restaurant seemed reasonable with prices and promised home cooked food. I ordered and was delighted that they worked as advertised (funny, how this is something which delights us, and not be taken for granted).

Later I opened their site and realized they don’t have outlets, but work from a home and only have the option of getting food delivered. Later, I discovered FreshMenu which did the same.

Extending this concept, I started thinking that there may exist, not a long time later in future, where you can create your restaurant as easily as you can create an e-com store today.

So, let’s assume you are known to create amazing vada paos.

You list yourself on these marketplaces. Startup costs are same as a restaurant, but, and this is a big but, you don’t need to rent out a place, pay exorbitant money as rent every month, decorate the place and wait for 2–3 months to get started.

In fact, you get started by serving customers from “food tech apps” to the point where you have created a little name for yourself. And with serving people there, you must have made some money, which you can reinvest to create your own site, app, or even rent out that place in South Bombay!

This can help create many new entrepreneurs, from the least expected places. (I know, everyone is thinking that their mom might be able to pull this off)

What do you think about this new trend?

Would to know your thoughts in the comment below or you can reach out to directly on twitter – @shobhitic