Hi RHers,
I am new to the community but have followed many posts by the community and love the zeal which all of you bring. As we are building a new product, we would like to get thoughts and ideas around how we can better serve users through Maple.
Background
Shopping online is becoming difficult with the many options available across various online and offline channels. We do not find enough time to search through the hay stack to get the right option we are in need of. Our aim is to help people like you and me find the product we are looking for through chat.
Let’s say Alok is looking for a cool sporty bag for travel. Today, he would have to go to a bunch of online stores and click through to the right set of choices to pick one. We would like to help Alok save this effort and let our experts provide a set of options based on his requirement. This will help in creating a beautiful experience like you were shopping at a physical store with the advantage of the entire online range.
How does it work
Maple will be a chat based interface which works like you are talking to your friend for help. The responses will be provided with a magical touch of humans which is enabled on the backend with technology!
- When you are shopping for something, you leave us a text
- Give us the requirement, say “I’m looking for a gift for my wife, something with class”
- We’ll be at hand to help you find the right products
- Our experts with the assistance of technology will give a curated set to choose from. You will be given a set of options, not too many to tire you, but as many to get you what you want !
- You can then just ask us to order as well
Here are the categories we are looking at building:
- #gifts
- #electronics
- #Home&décor
- #accessories
- #travel
- #clothes
- #baby_products
Another use case
You have a plan to take a vacation to Manali but simply need to friend to help you with the stay and the booking. We will help you find the best options based on your requirement “scenic” or “outside the town”.
Please take a look at our FB page and would love to hear more about what you think as a user. It’s an app, we have a sign-up page for the invite @ www.getmaple.co
twitter handle: @getmaple
Cheers,
Vikram