Ola!
Im writing in from The Blueberry Trails. We are an experiential travel company based out of Mumbai, operational since Sept 2010. Holiday packages with an experiential twist is our usp, as we believe that travel is so much more than just sight seeing.
We have catered to 1500 happy customers since inception with a total of 150 trips on ground: weekenders from Mumbai, longer holidays around the country and corporate getaways, however we wish to take this to the next level, and we might need some help from other members of the start-up eco system. Members like you.
So let me get straight to the point, in the next part of this post I will be addressing a few pain points, and a perhaps if you give it a read the solution may lie there with you. Or you could help by just spreading the word too:)
- Automation
- Manpower: Fulltime employees +Interns
- Office space.
- Automation. The sales process that we currently follow, is very manpower intensive. The entire process of receiving a call, finding their interests, sending them an email with trip options, out of which they choose a couple, giving them a comparative study of the two and then finally making a sale. This entire process is currently done one email at a time. Consuming time, energy, manpower costs and millions of cups of coffee. The team feels that most of this process could be automated. Atleast the initial checking out the trip locations and their availability/customization on the website. Post which a chat option of a telephone call in facility will be handy to close the sale. We were looking at a software which automates this inbound sales call and can be added to the website, which happens to be the first interface that we have with the customers. Have you developed something like this, or know someone who has?
- We are looking to develop a small team of dreamers and doers right here at Blueberry Trails. So we have these few FULL-TIME positions open.They will have the following role:
-Sales: Weekend trips, Longer holidays and Corporate trips
-Trip Planning: A travel enthusiast who will look after the logistics behind the trips, also help us hunt down more locations to add to our portfolio
The SUPERINTERN portfolio will include 2 functions: Social media engagement and Travel research. Will be a paid internship.
3.Office location. If you know anyone who has a small office space to lease, hook us up with them. Glamour quotient can be minimal, but what we aren’t ready to compromise on is a happy vibe. So a simple place with a happy vibe will be just great:)
We are so so grateful to Alok to give us this space to reach out to you. It was his idea to take this out to you and try the crowd sourcing method of getting things done. He is super optimistic about getting a great response and we are super excited too. So hoping to hearing from you real soon.
If you want to connect, you can find me on sudeepta@theblueberrytrails.co.in/9820925721