Hello everyone, recently I came across a news item wherein a Builder has sued Mouthshut.com for 2000 crore damages, for having negative reviews on their website.
(Please Refer: 1) https://www.openthemagazine.com/article/nation/the-irony-of-a-name
I am planning to start a web portal providing detailed info (including images, videos) of certain business segments. Customer Reviews will play an important role in decision making of the consumers – the idea is based on the lines of what Zomato is doing for Restaurants & Caterers.
Apart from the normal business challenges, what bothers me is the LEGAL troubles that I may face due to bad / negative reviews of a certain business. The IT Act seems confusing, being a novice even a single court case (even if it claims 0.001% of what the above mentioned builder has claimed from Mouthshut) may completely hamper my entrepreneurial beginning.
Kindly advice how to safeguard the interests of my startup & maintain honesty in my work by providing true customer reviews.
asha chaudhry
hi anjali,
can you pls check your first link and correct it? thanks.
we have a handful of lawyer rodinhooders – will ping them with your link.
Anjali Ved
Thankyou Asha ma’am.
Here is the correct link.
https://www.openthemagazine.com/article/nation/the-irony-of-a-name
Rahul, thankyou for your interest. I will write to you the details.
asha chaudhry
errr…. anjali… pls edit your post and add the correct link THERE for people to read! many thanks!!
Anjali Ved
Done 🙂
Alok Rodinhood Kejriwal
I think you have to pay a certain amount as deposit/fees for the amount you sue
Lets find out if this builder has done the same??
I pinged the owner of Mouthshut.com for this